Engineering Support & Field Service
A full range of after market services for total customer support.
Engineering Support to Keep Your Bearings Performing at Their Best
Kingsbury engineers are known for their success in developing innovative problem-solving technologies that reduce power losses, increase operating speeds, and deliver optimal efficiency. In fact, no one else rivals our expertise in application engineering and design. We start by providing a thorough technical review of your needs and follow up with a tailored solution to ensure that you get the best overall performance from your equipment. This applies not only to new units, but also to system upgrades and retrofits.
Kingsbury operates two production facilities for pre-engineered and custom bearings – one at our headquarters in Philadelphia, PA and the other in Oshkosh, WI. Our ISO 9001-2008 certified production plants feature state-of-the-art CNC and robotic manufacturing systems to ensure that your bearings meet your precise specifications.
Our experienced field engineers can offer start-up assistance to ensure a trouble-free bearing installation. They’ll also provide on-site analysis and service to diagnose and correct problems in existing installations, maximize bearing performance, and improve overall application efficiency.
Expert Phone and Field Support
Kingsbury is proud to have the largest staff of Field Service, Design, and Research & Development Engineers in the fluid-film bearing industry. Our Field Service and Engineering team can answer your bearing questions over the phone or via e-mail, depending on your preference.
Our Field Services Include:
- Troubleshooting, inspection, field repairs
- Bearing installation and start-up support, including alignment
- Teardown and disassembly support
- Babbitt Bearing Repair, scraping, and rebabbitting
- Training / Seminars
For times when you need expert assistance in the field, contact us and we will send out a field service technician.
In-House and On-Site Training
Kingsbury offers in-house and on-site training on fluid-film bearing basics, performance monitoring, troubleshooting, failure analysis, as well as many other topics. We also offer seminars designed to meet your specific needs and interests at our facility or yours.
